đŸ”„Twelve Ways a Radio Show Quietly Sets Itself on FiređŸ”„

I cover in Planet Reynolds the strategic chess moves personality shows must make to win images, audience loyalty, and ratings.  But let’s flip that board.

Here are twelve ways a tenured show can slowly get itself into trouble.  This won’t happen overnight.  A dramatic ratings collapse won’t happen.  But inch-by-inch violate enough of these, and you’ll be coasting.  Because smart competitors love strategic confusion, you’ll also be quietly building a launchpad for one of them to steal your audience.

Time for an unapologetic inventory:

  1. Neither the show nor the cast hold a distinct point-of-view. Great shows stand for something.  Winning personality radio ain’t wallpaper.  It’s opinionated, it leans, it chooses.  A show or cast without a point-of-view becomes audio oatmeal – emotionally forgettable.  Listeners bond with conviction.
  2. There is poor role and character definition. If everyone is everything, no one is anything.  Sharp shows have a defined cast.  Think Howard Stern.  He’s the gravitational center.  Robin is the counterbalance.  The supporting cast fills in the blanks.  No roles on that show are blurred.  Whether a large ensemble or just two people, if you can’t share your real life and defend your angle honestly, you become an actor in a play no one wants to see.
  3. The show fails to capture the moment for content choices for the demo. Great shows seize cultural lightening.  They know what the audience is talking about today, not last week.  They then stamp it with their own personality.  They don’t wait for a prep service to tell them what mattered yesterday – they are always on the right edge of what’s happening now.  Relevance has a half-life.  Miss it and you’re left doing something that might have expired.
  4. The show loses touch with its constituency. Your audience is a tribe and you’re in it.  Listeners can easily forgive an idea that doesn’t work, but they won’t forgive feeling unseen.  Make them always say, “we get you.”
  5. The show does not innovate. Success has a seductive lullaby.  The ratings are fine, TSL is steady, the cume isn’t eroding.  So, you end up doing what you did five years ago.  Yikes.  Audiences evolve, attention fragments, and you don’t operate in a vacuum.  Innovation means sharpening your show.  Adding new segments and ideas bats back stagnation.
  6. C-level ideas turn P1s into P2s (or don’t turn P2s into P1s). This is death by mediocrity.  Bland, C-level ideas, never inspire.  They just go unnoticed.  Create appointment listening by not doing things that end up being background noise.
  7. The show becomes unfunny or un-fun. Don’t let your show leak its joy.  Listeners tune in to escape the seriousness of life, companionship, and to be around something that wakes them up.  Laughter and fun are the one thing that binds every psychographic in your audience.
  8. There is no “cume urgency” in what they’re doing. Why should the audience tune in right now?  If there is no reason to show up in this quarter hour, you’re training the audience to go elsewhere.  You must have “don’t miss this” built into your show.  If the show lends the vibe of “safely later”, it will be consumed later.  Or never if that’s what is found elsewhere.
  9. There is a loss of motivation and work ethic. Tenure, for some, can breed entitlement.  Prep shrinks, risk-taking fades, and meetings become shorter.  “We’ve arrived so no additional work is necessary” becomes the mantra.  The audience knows if you’ve prepped for them.  They can also hear autopilot.  I love when I’m across the street against this with a truly hungry show.  Comfortable = vulnerable.
  10. Egocentricity.  Don’t become obsessed with yourself, believing you’re the sun to the audience’s universe.  The audience must always be central to what you do.  Flip that equation and they will slowly check out.
  11. The program becomes predictable. Routine breeds familiarity.  But predictability builds boredom.  Don’t let tension disappear by being so predictable that there are no surprises in the show.  For all its faults, even SNL is constantly refreshing the cast, its angles, new segments and characters, and fresh executions.  Predictability is comfortable.  But comfort is not a growth strategy.
  12. They are not involved in the community. When you and your show are absent from community events and grassroots touchpoints, you weaken the emotional connection you built.  Make your presence be known by being everywhere.  Embed yourself into your city, even if you’re syndicated.  That will pay off with more content, more connections, and allow you to present more humanity to your audience.

Time to take an assessment.  You won’t necessarily lose an audience for violating one of these.  Or even three.  But every unchecked weakness opens a door.  Be soft without realizing it and a strategic competitor could eventually rise up.

So, take an inventory.  Or better, have your show do it and, if you’re a program director you do it, too.  I’ve created a grade sheet here if it helps.  Then compare notes for an honest conversation about the show so you stay sharp.

Because sharpness isn’t by accident.  It’s by disciple.