Christine and Salt, WTIC-FM, Hartford, with Connecticut Etiquette
You need experts on your show. People who have an expertise in some area who can add to your breaks when you do that kind of content. Think Oprah, who understood the value of doing relationships-based content and went out and found Dr. Phil. Her ratings were always higher when he was on her show (until she realized they could make more money if Dr. Phil had his own show). Put a list together of experts who can add to your show’s content. Then find people with wattage who can do just that. Christine and Salt, WTIC-FM, Hartford, CT did just that. They found a fun person who was an expert in living a proper life. So they created the Connecticut Etiquette (love the name because it rhymes and is so memorable) who comes on whenever they’re talking about manners.

Making a big thing out of a little thing. That’s our theme in this week’s audio as shown by Karson and Kennedy, MIX 104.1, Boston who are always listening out for opportunity from callers. A listener rang them on their regular Monday “what was the highlight of your weekend” feature. The caller told them that her one son was selling homemade ice cream in the neighborhood to raise funds for her other son’s special needs hockey team when a Karen shut them down. Karson and Kennedy to the rescue. They put together a massive Saturday fundraiser, centered around the first son and his ice cream sales, to improve on the paltry $60 earned before Karen inserted herself in the good deed. They heard the mom’s story and worked hard to make it larger than life, putting all efforts from the show behind it. Rallying their listeners and making a big thing from a small thing, they helped raise over $3500 for the team. Another stunning victory for radio, proving the power of talent. Look to do this so you own memorable moments with your fans.
Do you guys get regular callers? Do you figure out how to make the more absurd of them contributors of content to your show? The AD Rowntree Show, KSHE, St. Louis has some of the oddest oddballs calling their program (I say that with the greatest affection). AD and Chris have figured out how to elevate these callers to star status by featuring their weirdness on their show. We learned it years ago from Letterman, who made an art of using the quirkier people on his staff in his bits to entertain in ways that hadn’t been used before. Howard does the exact same thing. Think about your callers and focus on highlighting them to bring a fresh energy to your conversations. Here’s an example of a regular caller to AD’s show and how they do this.