Mark and NeanderPaul, KSLX, Phoenix Reflecting Values

At the end of the day, its the display of your values as a human being on-air that listeners are drawn to.  If they get the sense you are just like them, they’ll give you a fair shot at a relationship.  We are all in search of “our people” (people just like us) in life.  Regardless of your format, there’s great pressure to be contemporary in your content choices.  Every listener, despite their age, wants to be connected to the topics of the day.  Enter Mark and NeanderPaul, KSLX, Phoenix, who decided to talk about Demi Lovato on their show.  Their classic rock audience might have heard of Demi, but not her music.  This is a function of Demi being in the news a lot.  What I want you to hear is how they talked about her in the presentation of their values.  Consider how they say all of this and further, how it connects with their mostly male audience.  An adult male is probably shaking their head yes at their comments (that’s connection) while being all about what is going on right now.

WTIC-FM, Hartford Salt and Christine Using Audio

One filter in your prep process should be – is there audio we can play in this break that will help make it sparkle?  There was a time (in the olden days!) when the only audio available came from the prep services you subscribed to.  But with the internet, audio is everywhere.  Breaks with the cast just talking about a TV show they watched are not as good as breaks that have audio from that TV show.  This is for a few reasons:  first, the audio provides much needed context for those who didn’t see the show (most of your listeners) so they understand better your comments.  Second, listeners need “audio stimulation” so they don’t drift and audio inside a break provides that, helping keep their interest.  So always look for audio for any topic you do.  Here’s a simple, yet effective character break from Christine and Salt, WTIC-FM, Hartford.  Christine got a letter from her son’s school and wondered if it was real.  A local TV station confirmed it.  Their use of that audio did the two critical things above, which made the break better perceptually.

 

Indie 88, Toronto The Josie Dye Show, Carlin Is Moving to Leslieville

Silly fun, no bits!  What you want driving your program are strategic content decisions, the chemistry of the room, and your natural sense of humor.  A running theme on The Josie Dye Show with Matt and Carlin, Indie 88, Toronto is that Carlin is looking to buy a house with his girlfriend. The housing market is tough and this is Carlin’s first home.  The audience has been let in on all the drama so that we can define Carlin through this narrative.  After months of searching, he finally found a house, which was cause for celebration on the show.  Carlin is moving to a new area of Toronto, so this means we get a fresh level of the storyline.  Here’s silly fun when the team decided to call businesses in Leslieville to tell them that a big celebrity (tongue-in-cheek) is moving to that side of town.  No bits – listen to this strategic character content with the chemistry taking over as the calls are made.  This is sticky because of the organic, natural fun they create telling the story.

Karson and Kennedy, MIX 104.1, Boston Karson Puts His Foot Down

Bold, aggressive characters help you put the car on the freeway and floor the vehicle immediately to 85 miles per hour.  That’s what Karson’s wife, Lana, does on Karson and Kennedy, MIX 104.1, Boston, every time she’s on.  Lana has a sweet southern accent (which stands out in Boston, Massachusetts and is an immediate asset in a break).  But what Lana does even better when she’s introduced to the audience, is that she immediately goes on the offensive with her content.  There is no ramp up to get there.  The team introduces her after paraphrasing the dilemma about to be discussed, and she goes on the attack, which draws listeners in.  This is a story about Lana going away for the weekend, forgetting her wedding ring, and then being hit on by two guys at the airport – great relationships stuff.  Karson says there’s a double-standard at play, and Lana defends all of this.  It’s fun, relatable, and self-deprecating.  And because how it’s designed (the content happens immediately – listen to how much they get done in the first thirty seconds), listeners hang on for the wild ride to resolution.

WTIC-FM, Hartford Salt and Christine, Christine Is a Bad Parent

Never underestimate the power of a simple break that communicates who you are.  Character development is a critical element of any show.  Whether you’re on-the-air for one month or ten years, you’re always defining yourself to connect with the audience.  To find “your people” if you will.  And sometimes, we make these bigger deals than they need to be.  The telling of a big story with our opening the phones at the end.  That tends to be a good path, because the focus shifts from your story to the audiences, effectively making them the stars of the show.  Consider this simple break from Christine and Salt, WTIC-FM, Hartford.  During the show, Christine got an email from the school nurse about her son.  She shares it with the audience, becomes self-deprecating about what a bad mother she is, and the chemistry of the room then takes over.  It’s not long, but very relatable.  And it effectively allows Christine to bond with “her people”.  Other mothers are probably laughing and nodding their heads up and down sayid “Yup, that’s me.”  When it comes to character development, simple breaks like this work, too.

John and Tammy, KSON, San Diego John On His Dad Passing

Would you, could you do a break like this, as heard on John and Tammy, KSON, San Diego?  John’s dad had been in failing health for some time.  This is a show that keeps no secrets from its listeners.  They are intimately aware that when you move the audience to care about you (and in turn you care about them), the show becomes important.  Radio is the most intimate form of mass communication there is.  Thousands of listeners at any one time based on numbers from Nielsen.  But in reality, we all know our strength is that it’s really just that one person experiencing it when they listen.  The audience traveled the journey with John and his father over the many years this show has been on in San Diego.  The countless times John would have his father on for many reasons, they were quite aware of the bond between the two, even when John was making fun of him.  So it was appropriate that John include listeners on his last days, too.  Here is a break of John talking about his father a few days after he lost him.  The description of his last few minutes are incredibly powerful and could only be done by a talent experienced and seasoned and one comfortable to do so.  This is emotional, balanced, and radio at its most powerful.  Do you have this kind of relationship with your audience?  You’ll win bigger if you do.

Mark and NeanderPaul, KSLX, Phoenix The Paul Stanley Interview

A focus of our content at some stations is the music.  It’s an area often missed by personalities – to talk about the artists and songs you play.  It’s smart to do because it further ingrains you into the fabric of the radio station and is a primary reason listeners choose your brand (at least initially).  We do a lot of this on Mark and NeanderPaul, KSLX, Phoenix, who recently interviewed Paul Stanley from the iconic group KISS.  As a classic rock station, this is like a three-foot putt, given how much the audience loves the music and that content based on nostalgia truly works when times are tough.  What Mark and Paul do so well is get the artists to reveal themselves.  Stanley comes on to sell his latest downloads, which are remakes of 1970s R&B songs.  That’s his objective.  Ours is to entertain the audience.  This interview works on two levels:  Stanley reveals himself because the guys ask questions that compel those stories.  They then serve Stanley’s goals by talking about the new project, and quizzing him on his true knowledge of that music.  Wrapped all around the conversation is a great use of audio to keep the listeners engaged.

MIX 106, Boise, Moug and Angie with Moug’s Family Bombshell

Storytelling is an art and a major part of the telling of a great story is the details you share to drive the narrative.  Consider learning that your dad fathered another child and you found out about it from your drunk sister.  And…that the sibling you never knew you had lives in the city in which you live.  It’s a pretty compelling narrative.  And it works for several reasons:  it’s the truth, there are some gasp-worthy details, and the story lives on the margins.  You’re revealing yourself to the audience with intimate details you wouldn’t just share with anyone.  And each detail is more shocking than the last.  That’s the thesis of the story told on Moug and Angie, MIX 106, Boise, Idaho recently.  Moug found out what his father did several years prior and thinks he saw his sibling in town based on a description.  This is excellent storytelling.  Another great decision made in the structure of this break is its first few minutes, where the team has a listener tell their crazy story first, which tees up Moug to tell his.  I love that they put the focus first on a caller to hook the audience than what’s typically done, which is focus on the talent first.  All around, these are two stories you will long remember.  Moug is defined in the process, setting him up for listener questions about all of it down the road because it’s so memorable

Indie 88, Toronto, The Josie Dye Show, Ashley and Her E-Mail Flags

The two things which drive the success of realty shows on TV are very well-defined characters and drama, drama, drama.  The next time you venture into your favorite realty show, watch them through these prisms and know that this is what drives great radio breaks, too.  Another element of great realty shows is relatabiilty – as viewers, we must relate to the drama – possibly see that it could be us in that dilemma, as well.  Enter The Josie Dye Show with Matt and Carlin, Indie 88, Toronto who see that relatable drama lives around them all the time.  The show regularly gets emails from their promotions director and something about each email irks them:  they always have the red flag that notes the email is urgent.  This bugs all of them because not every message from her is urgent, in their opinion.  So what do they do?  They call the promotions director and confront her, asking why she does it and asks that she stop.   In one word:  drama.  A break like this works because listeners have lived it (or see that they could) and in their fantasies, they’d make the same call.  The only thing is that these guys did make the call.  So listeners lean in to see how it goes.  Just like a great scene in your favorite reality show on TV.

Brian and Chrissy, WGNA, Albany, Valen-Rhymes

Brian and Chrissy, WGNA, Albany did something fun and different for Valentine’s Day last month.  With a mission to be super local, the team partnered with a country artist who lives in town and got him to do custom Valentine’s Day songs for listeners as gifts for their significant others.  The effort happened on several levels – getting to know the couple the song was being written for, customizing the song, then getting the local artist to record the Valen-Rhyme, which was presented to them.  This works because it was topical and different.  Then it scored its biggest points being local and fun to hear. We often do things in radio and play with whatever is presented to us at that time (i.e. a phone topic where we only get to use whatever is called in at that moment).  Brian and Chrissy seized control of this idea, orchestrating the listener calls prior to the holiday, gathering the info to write the songs, then penning them with the local artist, who recorded them.  The audience would have never known, nor would they have cared.  Listeners just want relevant content that is entertaining.  That they put these elements in place to create memorable content for the holiday helped craft and present breaks to their fans they’d laugh at and come back for more of the show’s brand of fun the next day.